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“2010th” is what my 4-year-old daughter calls the new year, so I hope that clarifies the title for you. Are you with me?

This year, contrary to resolution advice from the experts, I’m aiming too high. Rather than pinpointing a specific, achievable goal (”Whittle down the number of pasta dishes I eat per week to 2.5″), I’m using this resolution to try to bring order to a jumble of ideas that have been rattling around in my brain for most of last year. I can justify aiming too high by turning to other experts who say that being guided by an internal raison d’etre will help you stick to a resolution. So I’m listening to those experts.

201059212_15946166bfFor 2010th, I want to make a resolution about something that will make my life saner and more organized: alignment. I want alignment. I know that sounds like a really vague resolution, but think of it as a “thematic” approach to the year, like the Year of Living Dangerously or the Year of Flossing. This year will be the Year of Alignment. And I’ll spend the next few months figuring out how to do it.

Here’s what I know so far: Alignment means gathering up all my skills and passions and actual labor (writing, currently), and having them all move in lockstep toward the same vision. Maybe not everything can move in lockstep. I mean, I’m not completely naive about this. Nobody’s life fits together like a tidy puzzle, even if it looks that way from the outside.

I suppose what I want is to align what I do with what I care about. I want for who I am to dictate what I do, and the other way around. As it is, I move from one disparate activity to the next throughout the day — altering myself to match each task — rather than working toward one big idea. It may partly be a function of freelancing — I’m a hired gun who absolutely must bend and change in order to succeed. But I know that not all freelancers are working this way. (I’ll tell you about one of them later.)

Maybe this is a better way to describe it: It’s like I’m navigating a day using five different maps. Each day I take the necessary steps to successfully reach five different points on the five different maps. I always get there, wherever “there” is, but it seems likely that the maps are leading me to points on entirely different continents, and that some of those continents are a really bad choice for me, like maybe one or two of them are Antarctica.

A 9 a.m. to 3 p.m. work day for me might look like this: write a story about sugar silos, peruse communications listings on SimplyHired, scan newspapers for B2B newsletter fodder, write a grant application for my daughters’ school garden, research summer camps, dash off email to friends to see if anyone has a parenting anecdote I can use for a monthly parenting column, work with a classroom in the school garden, buy eight bags of topsoil, process emails to keep projects and my social life moving forward.

(For proof of my scattered life, look no further than this blog, which jumps from posts about being gracious on Twitter to one about catching a mouse.)

Does that sound crazy? Let me tell you, it feels crazy. For half of those tasks, I’m using my skills as a writer to do work I get paid for. The other half are things I do because I think they’re incredibly important to do, even if I don’t get paid for them and even if they cut into the time I should be spending on work-for-pay. The first half revolve around the business world. The other half revolve around outdoor education and food justice.

I could tell you that the common thread between the two camps is that I’m using my communication and organizational skills to be successful at whatever I tackle. But the truth is that I don’t feel any sense of commonality, not on the average day. These two forces are fighting for my time and focus, which are limited.

I know this: If I’m going to be good — really good — at something, I need to put in a lot of time doing that thing. In Outliers, Malcolm Gladwell says that to shine, you need to put in 10,000 hours honing your skill. Of course, I want to be really good at something. I also want that something to reflect who I am. To put in 10,000 hours, I will have to pick and choose, rather than jumping from one disparate activity to the next indefinitely. I’ll need align my work and the rest of my life.

Two initial steps I’ll need to take, as I muddle through this Year of Alignment:

1. I’ll try to discover my true voice. You could also call this authenticity, which everybody seems to want, whether they’re a CEO or a free agent. The idea here is that when you speak, people recognize your voice. Other people grow to expect a certain sort of expertise from you. They also know they can believe you, because you’re being authentic and because you’ve now established yourself as a bit of an expert.

Any successful blog has a focus, and there’s a reason for that: People are drawn to a strong, consistent voice. And that happens in real life, too.

After eight years of researching and writing about dozens of topics, I’m not sure where my voice is anymore.

2. I’ll doggedly follow my interests, even if I don’t get paid. Take my fabulous friend Tish, who writes a blog called A Femme d’un Certain Age and who first taught me how not to look like an idiot. A long-time fashion writer, an ardent lover of and resident of Paris, and a “femme d’un certain age” herself, she has merged her passions in a blog. Rare is the person who gets rich penning a blog, of course, but such things can and do lead to other professional opportunities, which has been the case for Tish. Remember the freelancer I mentioned earlier? The one working toward one big idea? This is the one. And I’ll also say this: The fact that Tish writes about something she’s passionate about — you can hear it in her smart, tart voice, can’t you? — makes the internets a better place.

Another acquaintance of mine, Mark, who is a communications/marketing guy, works for a local coffee-bean roaster. He also donates significant time as a volunteer to the local Slow Food convivium, writing their newsletter, organizing and promoting events, etc. — the perfect blend of expertise and passion. That’s beautiful, alignment-wise.

Back to my point, though: If you start a work/life alignment exercise by thinking about whether something’s going to be lucrative, you might not start the exercise at all.

So my challenge for the moment is to forget about getting paid, and think about what I’m interested in. Because to follow your interests, you first need to figure out what those interests are. Does that sound silly? Like you wouldn’t know what your own interests are — ha! And yet people sidestep their interests all the time and choose to do something else. As Gretchen Rubin of The Happiness Project says, “You can choose what you do, but you can’t choose what you like to do.”

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Only three more weeks until my daughters go back to school and my work schedule returns to normal. Maybe then I’ll finally get back to blogging with regularity.

In the meantime, here’s a little something I just wrote for Sesame Street (sign up for the newsletter here) about a play date gone bad:

friends foreverIt’s not exactly a walk in the park

A play date between 4 year olds is like a stroll through a booby-trapped park. The two could be skipping along, all unicorns and rainbows, when suddenly they take a sharp turn into troublesome territory because one of them isn’t sharing, or someone’s feelings are hurt, or someone is suddenly in the mood to be alone for no apparent reason.

It shouldn’t be surprising, really. Even adults sometimes have trouble getting along, hurt each other’s feelings, or need solitude. Only we’re not as blunt as 4 year olds.

Yesterday was a perfect example. For days, my 4-year-old daughter Phoebe had been looking forward to a playdate with one of her favorite friends, Renn. Shortly after arriving at the park, the girls began a pretend game involving two girl pirates and a bear. Within moments, Phoebe and Renn ran smack-dab into conflict.

Pirate Phoebe wanted the pretend bear to be the sort of bear who can’t climb. She was tired, and wanted to scale the play structure to be safe from the bear. Pirate Renn, on the other hand, wanted the bear to scramble up after them, so the girls would have to keep climbing and outfox the furry beast. Neither would budge.

Words were exchanged. Feelings were hurt. And the game came to a standstill.

With lips quivering, all that my tired and sweaty daughter could say was, “I’m feeling a little homesick. I want to go home.” What had started as a long-awaited play date came to an abrupt end.

Learning to work it out

Working out a problem can be tough for anyone, but especially for young children who have less experience. Conflict resolution takes two — two kids willing to listen, share, cooperate, or do whatever it takes to resolve the problem, and at least one adult encouraging their problem solving.

Yesterday morning, Phoebe wasn’t willing to do what it took. I could tell she was overtired and wounded. So, rather than put on my mediator hat, I opted to haul my exhausted daughter home. I fell over myself apologizing to the Renn’s mom, promising we’d try to do it again, all the while wondering whether I came across as a wimpy, indulgent parent and whether the girls’ friendship may have lost some of its sheen.

Later, I asked Phoebe some questions about what had happened at the park: “How do you think you might have solved the problem with Renn?” “What could you say to Renn next time you can’t agree on how to play a game?”

Then I boosted her confidence: “Do you remember when you were little (like, last year) and you didn’t even know how to share toys with your friends? And look at you now — you know all about taking turns. That’s because you’re growing up, and you understand more about how to be a good friend.”

Phoebe perked up and said, “Maybe next time I could say, ‘Let’s work it out! How about we play pirates and zebra instead? I’ll be the zebra.’”

Her face lit up into a big smile. It was the perfect solution.

Through thick and thin

Later that night, feeling bad about the problem left unfixed at the park, I decided to check in with Renn’s mom. After leaving the park, they had gone home and talked about the incident over some macaroni and cheese.

She reported that Renn was sad, but not just because she and Phoebe had argued. The incident had triggered deeper worries in her daughter, about the next school year and whether her new friends would want to play the same kind of games she likes to play.

As for her friendship with Phoebe, it was as sparkly and untarnished as ever. As Renn said, “I just don’t think Phoebe and I were in the same place today. But we’re still very good friends.”

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tour_1Twitter is a genius tool for building your personal brand.

The downside, it seems, is that a whole mess of people can’t figure out what to say on it, which leads to a never-ending stream of articles on how to use the tool — which are then posted on Twitter.

Twitter users struggle with what sort of comment is OK (”Do I mention that my cat barfed on the sofa this morning? Or will that tarnish my professional image?”), how to get their tweets retweeted, how to manage a swelling Twitter feed, what to say, what not to say, and on and on.

A lot of the answers have their roots in the Rules of Real-Life Conversation. Just ask manners doyenne Letitia Baldrige.

Letitia Baldrige (courtesy of the J.F.K. Library)

Letitia Baldrige (courtesy of the J.F.K. Library)

I doubt Tish even knows what Twitter is, but recently she and I were having lunch at Four Seasons and talking about how to be gracious in real life, and we kept circling back to the fact that, ultimately, it’s mostly about connecting with your community. (And isn’t that what Twitter is about?)

A little background: Letitia is best known as Jackie Kennedy’s social secretary and chief of staff during the White House years. But she has also been a lot of other things, such as the first female executive at Tiffany & Co. and a special assistant to Ambassador Clare Boothe Luce in Rome.

So, what can we learn about using Twitter from someone who grew up during the Depression? As it turns out, plenty.

Here’s how to be conversationally gracious, whether you’re doing it on Twitter or IRL (in real life):

Invite someone over. On Twitter, it looks like this: Right now Kirtsy is inviting folks to come to their deliciously free Hands On Kirtsy sessions across the U.S. And Pamela Slim, author of Escape From Cubicle Nation is tweeting about a free coaching call she’s offering today.

In real life, obviously, you can simply invite someone to your home. “We don’t entertain enough,” Tish says. “Just having somebody over for a hamburger is a gift.

“I lived in a home where my parents had people over all the time — even in the ’30s when my father was a flat-broke, young lawyer, being paid in eggs and chickens.”

Give a compliment. Retweeting is an easy way to make someone feel fascinating. You also see Twitter users giving shout-outs to one another for great blog posts or other achievements.

In real life, Tish says, we should deliver unexpected, uplifting messages. And she realizes that most of us are going to do this via email, rather than in person. She suggests this as an example: “You didn’t see me, but I saw you on the street today. I’ve never seen anyone bounce back from an operation so beautifully. You looked terrific!”

“Those kind of messages — unexpected, undemanded — just make life worthwhile,” she says.

Make newcomers feel welcome. You see this all the time in Twitterland. “Welcome my friend @johndoe! He’s new to Twitter.”

Tish believes people used to be better at this in her day (the ’30s and ’40s). Her theory: Parents have gotten lax about teaching and enforcing manners. When she was a child, her parents made Tish and her two siblings sit in the room with the grownups who came over for cocktails, and to chit-chat with them for 30 minutes.

“In the beginning it was tiresome and horrible, and then we started to really look forward to it. Except for having to get dressed up properly.

“That’s graciousness. It’s the way of saying hello to people, the way of greeting them, the way of picking out of the room the person who’s alone and having a tough time, who is obviously shy and just hating every minute, and going over and saying a couple of sentences. That person will be able to get through the whole party because of that little gesture on the part of the person who feels secure at that moment.”

Listen. “We’ve got to start listening,” says Tish, and at this point she’s ranting over our salads at the Four Seasons. “Not to our iPods and our BlackBerrys and our Raspberrys and Blueberrys. But to each other. Be interested in something other than yourself.”

Social media should be two-way. Too many times, it sounds like a bunch of people shouting from their desktops. But gracious Twitter conversation is about taking time to weigh in, when someone asks a question or needs help, or simply commiserating with someone who’s having a tough day.

Here’s one of Tish’s “back in the day” stories that resonated with me:

“During World War II, I remember there was a widow in northwest Washington, who had two stars on the flag hanging in her front window. That means you’ve lost two children. Then one day there were three stars on the flag. And people noticed it, and they went up and rang the doorbell. I remember that time. This was just a lady in northwest Washington, a nobody in a row house. But the flag. They noticed the flag, the people who walked to work every day. So they went up to pay their condolences to an absolute stranger.

“That’s the way we were.”

[P.S. For the record, I just heard from a mutual friend that Tish does, in fact, know what Twitter is.]

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I write for a publication geared toward staff that isn’t calling the shots — the administrative assistants of the world. Recently I covered a workplace conundrum that many other workers have likely confronted at some point: the suspicion that no one’s listening to you.

31k43gtkq4l_sl500_aa280_jpgMaybe you’re not invited to a meeting. Or you’re invited to the meeting, but then everyone turns glassy-eyed when you offer your opinion. Or you’re not asked for your input, even when a decision will impact you. What do you do?

To many assistants, it feels like a power issue — if they had power, this wouldn’t be happening, and people would care about what they think.

“Unfortunately, those feelings are nothing new within the administrative field,” says Jennifer Webb, a consultant, trainer and coach.

Reasonable enough. But I think it’s also about how you good you are at getting your ideas across, regardless of how much power you have. Ultimately, it doesn’t matter whether you’re an assistant or a team leader or an executive. You still need to know how to talk, listen, persuade and rally support for your ideas up and down the ladder.

Advice for making your voice heard:

  • Check your underlying beliefs.You may be undermining yourself. Ask yourself, “Where did I first hear that my opinion wasn’t valuable?” Don’t stop with the first answer you come to. “It goes deeper than whether or not you’re in an administrative position,” says Webb. “Imagine what you’d say to a daughter if someone said her opinion didn’t matter. That’s what you should tell the younger version of you.”
  • Fake it. Could people be tuning you out because your body language reveals a lack of confidence? Even when you don’t feel confident, act as if you do. “Sometimes that helps us feel the way we believe we should be,” Webb says.
  • Stop assuming the worst. “How could they not know how I feel?” You may think your body language is loud and clear. But others may not have picked up on it. “No one’s a mind reader. You’re going to have to articulate,” Webb says.
  • Get past the title to speak like a true partner, says Webb. Forget that he’s the CEO. He’s just “Dan.”
  • Tell people what you need. A martyr says, “Oh, they didn’t include me.” That’s not going to get you anywhere. Instead, advises Webb, “Say what you feel and what you need. When you get into the practice of doing it, it’s very freeing and a smarter way to work with someone.”

For example, pick a smart time to approach your manager and say: “I know you didn’t realize it, but I felt overlooked when you didn’t include my thoughts on XYZ. In the future, I’d like to share my thoughts, because I have a unique perspective on this. What do you think?”

  • Make it about their success, not your hurt feelings. What’s important to the person you report to? Connect your inclusion to his goals.

For example, instead of saying, “I felt disappointed that I wasn’t included in the discussion,” say “You forgot to include me, but here’s why I need to be included next time: I have information about XYZ that others don’t, and I want our team to be as effective as possible.”

[Note: You can find the original article and more at www.businessmanagementdaily.com.]

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My husband, Matt, spent 5 1/2 hours on Saturday working on the grounds of our daughter’s school. He and a robust group of about 15 parents moved an insane amount of mulch, installed bike racks and put in new plantings.

2004-detail-01The next morning, clipped to our mailbox, we found a sweet handwritten thank-you note from our friend Sabrina, who chairs the Grounds Committee for the school. Written on hefty card stock, with an impeccable hand, her note came as a welcome surprise. Who writes thank-you notes anymore? On actual note cards? And hand delivers them to your home? Within 24 hours of the thankable deed?

Matt volunteered his time because, to a certain extent, it’s his job as a parent to pitch in where he can. And the gratification came from knowing he’d made a difference to the school; we feel better about a place when it looks good. So he certainly didn’t expect or need an official thank you from the committee chair. Yet Sabrina’s gesture was so thoughtful and — frankly — uncommon in the age of email that you can bet Matt will sign up to help next time Sabrina asks for it.

Imagine that same scenario at the office. How many people get a handwritten “thank you” for doing the workplace equivalent of five hours of sweaty labor they didn’t have to do?

It’s high time we returned to the art of the handwritten note. Why?

  • It’s affordable. Budgets are strapped at work, so an old-fashioned thank-you note has become a low-cost retention tool for many managers trying to keep morale up. And handwriting a note works like a charm when you’re trying to stand apart, because practically no one does it.
  • It’s timeless. In the ’90s, I worked as an editor for etiquette expert Letitia Baldrige, who was Jackie Kennedy’s social secretary in the White House, and to her way of thinking, writing a thank you note and sending a bouquet of flowers were  crucial tools for one’s toolbox, then and now. Handwritten notes are not only gracious and de rigueur but a way of truly connecting with another human being — something she believes is slipping away in modern times.

I’m not sure I agree with her on that last part, but overall, I’d say she’s still completely right.

If you fear you don’t know how to pen a thank-you note, get a book, because concocting a good one does require a tiny bit of skill and effort. I have one called “On a Personal Note” that guides you through writing any kind of note you could possibly need. It’s like having a cheat sheet, since the authors even give you phrasing.

And invest in some decent cards. You can’t whip up a cake if you don’t have flour in the pantry, and you can’t send out a timely note if you don’t have cards. Pick out cards that are “you,” unless “you” is a photo of a kitten hanging from a branch.

Here’s further incentive: I just noticed that if you order cards from the so stylish Red Stamp, they send you free stationery with your order.

No need to send a thank-you note.

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